Wednesday, July 31, 2013

How Keyword Research Helps Reduce Traffic Acquisition Costs

One of the key questions on all content producer's minds is "how can I reduce my traffic acquisition costs?"

There are some easy answers - pay people less for content designed to pull in visitors, blanket bomb the social networks with a variety of split-tested messages, and use tools to target the lowest priced PPC keywords that have the highest raw return.

But none of these are particularly efficient. They may well drive up visitor numbers, but anyone playing around with Google Analytics will quickly realize, by looking at the Visitor Flow diagram, that the quality of visitor will be falling.

In short, they won't stick around long enough to make a purchase, and they won't come back.

The underlying reason for this is simple : there hasn't been enough keyword research, and as such the visitors that are being captured don't have a real interest in what the site has to offer. You're just pulling in more people with the hope that some of them are interested, whereas an efficient traffic acquisition drive will aim to pull in traffic where the majority of the visitors are interested in what you have to offer.

If you think that sounds obvious, then do me a favor. The next time you go on a traffic acquisition drive, track the conversion rate. 99% of the time, no matter who is managing your traffic acquisition project, it will begin to dip, even as the visitor numbers climb. So will your repeat visitor ratio. As will the time spent on page.

In short, stickiness will fall. And the further it falls, the less profit per visitor is being made. And the cost per visitor therefore begins to climb, which makes the TAC (traffic acquisition cost) look a lot less attractive!

To counteract this, make sure you do your keyword research. Now, as I pointed out on the Keyword Cracker blog post 'The Future of Organic SEO', Google is, on the face of it, about to make this a whole lot harder with the retirement of their AdWords Keyword Tool.

But I think that it's a blessing in disguise, because it will force (persuade?) people to put more emphasis on the context of the keywords that they use, and to re-examine the actual keywords that are bringing in traffic now, rather than trying to second guess what people might be looking for in the future.

So, fire up Analytics (or just look at the Blogger/Wordpress/Squidoo/HubPages/whatever stats) and start your keyword research there, instead. Then try to pick out areas that people are interested in, but that you don't cover explicitly.

Use those in the next traffic acquisition drive, and you should see a rise in effectiveness over previous campaigns, making it that little bit more cost-effective.